Welcome to our Support Portal

Members FAQ

What browsers work best?
Why do some models on the whoslive page have a pink boder around their account photo?
How do I register for a member account?
and 31 more ...

Managers / Performers FAQ

How do I register for a studio account?
What payment types do you offer for Studios?
What are the fees?
and 34 more ...

Member: Technical Issues

"I entered a chatroom and got this error: Connection closed"
"Cant buy credits" OR "Asking for username/password when buying credits"
"No rights to view this page"
and 6 more ...

Model: Technical Issues

How to turn OFF Google Chrome automatic updates?
Google Chrome cannot detect webcam, black screen.
"Cam won't work!"
and 3 more ...

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Members FAQ
Managers / Performers FAQ
Member: Technical Issues
Model: Technical Issues

Most Popular Articles

If I do not reach the quota, how do I request for my salary?
What are the fees?
Where do I download the Model Release form?
What IDs or documents are needed for Studio Payee Info approval?
What payment types do you offer for Studios?
How do I register for a studio account?
What is the minimum quota?
How do I create a solo Performer account?
When is the cut-off period?
Google Chrome cannot detect webcam, black screen.

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